1. Introduction

Welcome to Finbubu (“we,” “our,” or “us”). Your privacy and data protection are our top priorities.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our mobile application, website, and related financial services.

By using Finbubu, you consent to the terms described in this Privacy Policy.

2. Information We Collect

We collect the following types of information to provide you with a secure and personalized financial experience:

(1) Personal Identification Information

• Full name
• Date of birth
• Gender
• Nationality
• ID card, driver’s license, or passport number
• Tax Identification Number (TIN)

(2) Contact Information

• Mobile number
• Email address
• Residential or billing address
• Emergency contact details

(3) Financial and Transactional Information

• Bank account or e-wallet details
• Transaction history, balance, and investment activities
• Credit score and financial behavior from authorized credit bureaus (e.g., CIC)

(4) Device and Technical Information

• Device type, model, and operating system
• IP address and location data
• App usage statistics and crash reports

(5) Optional Information

• Employment details and monthly income
• Social Security System (SSS) or GSIS number
• Uploaded verification documents (e.g., payslips, proof of address)

3. How We Use Your Information

We use your information to:

1. Verify your identity and prevent fraudulent activity
2. Process deposits, withdrawals, and investments
3. Evaluate creditworthiness for financial products
4. Improve app performance and user experience
5. Communicate important updates, offers, and reminders
6. Comply with applicable laws and financial regulations (e.g., Anti-Money Laundering Act)

4. Data Sharing and Disclosure

We never sell or rent your personal data.
However, we may share information under the following conditions:

• With government authorities, if required by law
• With partner banks, payment providers, or credit bureaus to process transactions or verify data
• With service providers that maintain our systems, hosting, or analytics infrastructure
• With your explicit consent for marketing or promotional purposes

All third-party partners are bound by strict confidentiality and data protection agreements.

5. Data Retention and Security

We retain your data only as long as necessary for legal and operational purposes.
To safeguard your information, Finbubu employs:

• AES-256 encryption
• Secure Socket Layer (SSL) transmission
• Two-factor authentication (2FA)
• Regular penetration tests and data audits

6. Your Rights

As a Finbubu user, you have the right to:

• Access your personal data
• Request correction of inaccurate information
• Withdraw consent or request account deletion
• File a complaint with the National Privacy Commission (NPC) of the Philippines

You may exercise your rights by contacting: 2025.hrdept@gmail.com

7. Cookies and Tracking

Finbubu uses cookies to enhance functionality and analytics.
You may disable cookies in your browser settings, though certain features may not work properly.

8. Updates to This Policy

We may update this Privacy Policy periodically.
All changes will be reflected within the app and on our website with the updated “Last Updated” date.

9. Contact Us

If you have any questions or concerns, please contact us at:
📧 2025.hrdept@gmail.com
📞 09957734428
📍 ADB AVENUE SAN ANTONIO ORTIGAS CENTER, CITY OF PASIG, SECOND DISTRICT, NATIONAL CAPITAL REGION (NCR), 1600